Veronicabearddeal (“we,” “us,” “our”) operates veronicabearddeal.my. This policy explains what information we collect, why we collect it, how we protect it, and the choices you have.

Information We Collect

We collect the following types of information:

  • Information you provide directly: name, email address, phone number, shipping and billing address, and payment information. Payment card details are processed by our payment providers; we do not store full card numbers on our servers.
  • Information collected automatically: IP address, browsing history on our site (pages viewed, time on page), transaction records (orders, returns, refunds), device information (browser type, operating system, screen size), and cookie data (session cookies, preference cookies, analytics cookies).

How We Use Your Information

We use your information for three specific purposes:

  1. Order processing and shipping: to confirm, pack, ship, and track your order, and to send you transactional emails about its status.
  2. Customer service and after-sales: to respond to inquiries, process returns and refunds, and resolve any disputes related to your order.
  3. Website optimization and analytics: to understand how visitors navigate our site, improve page performance, and measure the effectiveness of our content.

We do not sell your personal information.

Sharing With Third Parties

We share information only with service providers necessary to run our business: payment processors (to complete transactions), shipping carriers (to deliver orders), and analytics providers (to measure site usage). These providers receive only the information necessary for their function and are contractually restricted from using it for other purposes.

Cookies

You can set your browser to refuse cookies or alert you when cookies are sent. Some site features, such as cart persistence, may not work properly if cookies are disabled.

Your Rights

You may request access to, correction of, or deletion of your personal information by emailing info@veronicabearddeal.my. We will respond within 30 days.

Data Retention

Order and transaction records are retained for 7 years to comply with accounting and tax requirements. Analytics data is retained in aggregate, anonymized form for up to 26 months. You may request earlier deletion of non-mandatory data by contacting us.

Children’s Privacy

Our site is not directed to children under 13, and we do not knowingly collect information from them. If we learn we have collected such information, we will delete it promptly.

Changes to This Policy

If we make material changes to this policy, we will post the updated version on this page with a new “Last updated” date.

Last updated: October 7, 2026